Guide

Order a Bluetooth thermal printer compatible with PVM Print straight from the portal.

Tap ⚙️ Settings, then 🌐 Language.

Overview of PVM: the Telegram bot and the web portal, the roles, and what you do where.

Download PVM Print for Android and pair a Bluetooth thermal printer to print receipts.

Tap 📦 Plots, then 🌐 Open Web application.

Tap ⚙️ Settings, then 🔄 Reset session.

Check whether a receipt is authentic by scanning its QR code or entering the payment code on the portal.

Download payments, debtors, income/expenses, or the annual sheet in Excel/CSV format, from the bot or the web portal.

Open @BillSync_bot in Telegram.

On the web portal, the Admin section provides a company summary, price management, and operator management.

Tap ⚙️ Settings, then 🏦 Bank details.

Tap ⚙️ Settings, then 🏭 Master meter.

Tap 📦 Plots → 📋 All lots → select a lot → 🗑️ Delete lot.

Tap ⚙️ Settings, then ✏️ Edit expenses.

Tap ⚙️ Settings, then ✏️ Edit income.

Change an existing lot’s fields from the bot: owner, address, area, contacts, initial readings, and more.

In ⚙️ Settings, tap ✏️ Edit records.

In ⚙️ Settings, tap 🔗 Invite residents.

Tap 📦 Plots, then 📋 All lots.

Enter and view a lot’s cadastral number on the web portal.

Tap 📦 Plots → 📋 All lots → select a lot → 📁 Photo / Dossier.

Tap ⚙️ Settings, then ⚙️ Manage services.

In ⚙️ Settings, tap 👥 Manage users.

Enable the monthly auto-report to receive a summary of the previous month in Telegram on the 1st.

Tap ⚙️ Settings, then 💲 One-time price.

Owners can pay directly from the bot via Bpay/MIA, maib, or Paynet — the payment is confirmed automatically, with no casier involved.

Tap 📦 Plots → 📋 All lots → select a lot → 📍 Change address.

Tap 📦 Plots, then 💳 Pay meter.

Tap ⚙️ Settings, then 🖨️ Print channel.

Tap ⚙️ Settings, then 🖨️ Printer.

Tap ⚙️ Settings, then 🌍 QR payment config.

Set a monthly window for submitting meter readings — residents get automatic Telegram reminders.

Tap 📊 Reports, then 📑 Reconciliation statement.

Register a new cooperative from the bot or the web portal.

When registering the cooperative (in @BillSync_bot or on the web portal) you can set the official registration date.

Tap 📦 Plots → 📋 All lots → select a lot → 🔧 Replace meter.

From the main menu, tap 📊 Reports.

Tap ⚙️ Settings, then 💱 Currency symbol.

In ⚙️ Settings, tap 💰 Set prices.

Every new company gets 30 days of free trial; once it expires, write access is blocked until the platform administrator renews the subscription.

Tap 💼 Expenses from the main menu.

The cashier finds a payment in the history and regenerates the client’s invoice from the bot.

Tap 📦 Plots from the main menu to access the submenu.

How a receipt reaches the thermal printer via the print channel and the PVM Print app.

Tap 📊 Reports from the main menu.

Open @BillSync_bot in Telegram.

Cashiers can work from the browser: log in, enter readings, and pull reports on the portal.

Tap 💰 Income from the main menu.

Web: On the Plot page, press Edit address, enter the new address, and press Save.

Telegram: From the menu press 🧾 Fiscal invoice. The bot displays a list of the last 10 confirmed payments. Select the one you need — the bot generates…

A resident sees their confirmed payments and can obtain the fiscal document.

Open @BillSync_bot in Telegram and send /start.

Telegram: From the menu press 🏡 My lot. The bot displays the lot number, owner, area (m²), address, and additional details.

Telegram: From the menu press 📋 Payment history. The bot displays the last payment for each type (electricity, water, membership fee) with the amount and…

From the menu press ⚙️ Settings — a submenu opens with the available options.

Telegram: From the menu press 📝 Submit readings. The bot shows the previous reading and asks for the current reading for Electricity, then Water. For…

Generate a PDF statement with all payments for a lot over a chosen period, from the bot or the web portal.

The super-admin approves new cooperatives, manages admins, and sets the registration date.